I am Joanita Umwiza, affectionately known as Joana, a dedicated and passionate travel consultant and female tourist driver guide at Kubwa Five Safaris. With a strong foundation in public administration and local governance, I have augmented my expertise with specialized training in tour guiding, nature interpretation, hospitality excellence, and customer care services.

Language Proficiency

I possess fluency in four languages: English, Kinyarwanda, Swahili, and Luganda, enabling me to effectively communicate with diverse clients.

Professional Experience

With over eight years of experience in the tourism and hospitality industry, I have cultivated a unique blend of skills and expertise. My professional journey includes:
– Community Liaison Officer: Three years of experience in a national park in Rwanda, where I educated local communities on park protection and conservation while promoting their direct benefits from tourism activities and revenues.
– Tourist Driver Guide: Over four years of experience sharing my passion for nature, wildlife, and cultural exchange with travelers worldwide.

What Drives Me

My passion for nature, wildlife, and exploration drives me to excel in this industry. I am committed to community-based tourism, recognizing its potential to contribute to local development and improve community livelihoods. Additionally, I am dedicated to empowering women and girls, believing that my work can positively impact these areas.

Why I Love My Job

As a tourist driver guide, I take pride in sharing my country’s rich wildlife and culture with travelers, crafting memorable experiences that foster cultural exchange and mutual understanding.

Skills and Qualifications

– Public administration and local governance background
– Specialized training in tour guiding, nature interpretation, hospitality excellence, and customer care services
– Fluency in four languages: English, Kinyarwanda, Swahili, and Luganda
– Over eight years of experience in the tourism and hospitality industry
– Community liaison and tourism development experience

Clients praise Kubwa Five Safaris for its exceptional service, professionalism, and attention to detail, with many recommending our guides for their knowledge and passion for wildlife and culture.